Trevor Carey Posted August 4 Posted August 4 Hello, My website is https://www.ccfcforum.com/ Over the past week, visitors to my forum are reporting the following issues. Here are some of their issues: Forum very slow last couple of days. Cant log in for the most part Laptop was very very slow earlier, has improved since. Have had it time out on me a couple of times this morning as well. Same here , cleared app history in the app and it helped a bit. Could not open it on the laptop earlier, fine now. It's intermittently slow for me and I've often gotten the "504 gateway timeout" message and then 5 mins later, the page will load. I'm using google chrome on an android phone. Not getting proper time out message myself, just seems to take ages to load and then it works no bother for a while. Don't know loads about this sort of stuff but it's like the site is being throttled on that initial visit for whatever reason. Forum has been painfully slow recently. Having difficulty logging on. 504 gateway timeouts all day(this evening). Any ideas what might be going on here? I've logged a support ticket with my website hosts just now too. Thanks, Trevor
Jim M Posted August 4 Posted August 4 This would likely be a hosting issue which you're encountering. 504 Gateway Timeout is specifically a hosting error. G17 Media 1
Trevor Carey Posted August 6 Author Posted August 6 I got this reply from my hosting company. My database is currently 3.6GB in size, with all content going back to 2003 there. Any advice/tips on what to do here? Is its size the issue? ”I can confirm there's been no issues with any of the back end hardware, or networking. You'll need your own developer/IT to troubleshoot your website and Cloud server. With forums that have been running a long time, there are often database tables that get very large, and trimming them may help. Your web developer should be able to assist with that.”
Jim M Posted August 6 Posted August 6 We do not recommend trimming your database. 3.6GB is not large at all for some communities we've seen. You may wish to review it to see if any tables like core_logs or something are super large and then you will want to look at those errors which are logged in that table. However, nothing would force you to trim your database tables from what we've seen. If your hosting provider is suggesting that, I would frankly find a new hosting provider. You would want to ask about why you're running into the 504 error then and what error is presenting itself on the server.
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