senny Posted March 5 Posted March 5 Yesterday I installed test install version of the community on one of my servers and while the installation gone fine and I can do all admin tasks without any problem, I have some weird issues on the user side: - cannot register because of the error attached - after I created account as admin I can post as this user without problem - I cannot post as guest becouse of the same error MySQL server is the same as the main production and it works fine so it's not the database server issue. Any ideas what could be wrong?
Marc Posted March 5 Posted March 5 You would need to contact your hosting company on this. MySQL gone away is an issue with the mysql instance
senny Posted March 5 Author Posted March 5 ok, I understand that in general bu if I have 2 instances of community talking to the same server, and only test install gives me that error. Is there any community setting which I should test and I might set it on our production environment in he past?
Marc Posted March 5 Posted March 5 While I understand why that would cause some confusion, it doesnt really change the fact that the error is that your mysql instance is not accessible to that instance. Which unfortunately is a hosting issue rather than a software one.
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