Madiakz Posted March 1 Posted March 1 Yes for real, I disabled the login as my site was getting spammed by bot accounts but I didn't think that would include the ACP, my bad I know. Anyway to get access back?
Daniel F Posted March 1 Posted March 1 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Madiakz 1
Madiakz Posted March 1 Author Posted March 1 I think I have done that right @Daniel F but been a few years since I did any of this lol.
Madiakz Posted March 1 Author Posted March 1 Fixed, thanks for the quick fix on this I really appreciate it!
Madiakz Posted March 12 Author Posted March 12 Sorry for the tag @Daniel F but did you disable the 2FA somehow when you fixed this? No matter what setting I choose I can just login without it.
Daniel F Posted March 12 Posted March 12 I‘m sorry for this, I just enabled it again. ( it was disabled via the constants.php file) Madiakz 1
Madiakz Posted March 12 Author Posted March 12 21 minutes ago, Daniel F said: I‘m sorry for this, I just enabled it again. ( it was disabled via the constants.php file) No problem at all, thanks for the quick fix 🙂
Recommended Posts