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Posted

Yes for real, I disabled the login as my site was getting spammed by bot accounts but I didn't think that would include the ACP, my bad I know. Anyway to get access back?

Posted

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

  • 2 weeks later...
Posted
21 minutes ago, Daniel F said:

I‘m sorry for this, I just enabled it again. ( it was disabled via the constants.php file) 

No problem at all, thanks for the quick fix 🙂 

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