Yesterday i set that IP addresses of members shall be deleted after 30 days.

But even today, when in downloas PII data, older IPs are still there.

How to fix this?

Are your background tasks working?
Have you applied the latest patch?

Usually they work.

Yes.

 

Can you have a look?

Please could you provide an example user where IPs have not been removed?

Have a look at User "sloth" in my community for example

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

Hi, i updated and doublecheck the Admin CP Access access deatils.

htacess and ssh detail not needed and not working.

 

Hi, i updated and doublecheck the Admin CP Access access deatils.

htacess and ssh detail not needed and not working.

Should this need escalating, we will need those details.

I have taken a look at that user, and while they do indeed have a few email addresses showing, all of those have been used in the last 30 days, so would not be deleted under the rules you have set up

I'm talkink about stored IP addresses, not email addresses at this point.
According to the  Member History
******** was last used at 04/17/2023
******* was last used at  04/17/2023
******** was last used at 06/05/2022

So it's stored longer than 30 days. Or do i misinterpret something ?

This user has e.g. a even longer "history":  Member History


Besides that, it would be interesting how to delete certain PII data after 30 days like the IP addresses.

I have removed the IPs there, but I have them hidden so we can see them. Please update your ftp access details also as this will need to be escalated

ssh access details have been updated.

 

I have transferred this to a ticket. Please watch your email for further correspondence. 

We have the same problem. Pruning is set to 3 months, but IP's are still kept up to more that 2 decades ago.
As far as I can tell it's the same for all members.

i got feedback on my ticket that it is a bug in the software.

I told them, that i have to stress out that violating current laws regarding PII can mean severe penalties for those running a community. That's why i urge invision to bring up a quick solution and not wait for an upcoming release.

Answer was:

I'll see if we can release a patch for this once my code changes were reviewed and merged for the next release.

 

For anyone interested I have something like this:

https://forum.invisionize.pl/files/file/920-dp45-delete-ip-addresses-device-history/

 

I told them, that i have to stress out that violating current laws regarding PII can mean severe penalties for those running a community.

This is a serious problem, especially for us in the EU. Will it be fixed in 4.7.16?

 

This is a serious problem, especially for us in the EU. Will it be fixed in 4.7.16?

I have pinged our developer team to get an exact answer here. However, it should be in a coming release.

 

I have pinged our developer team to get an exact answer here. However, it should be in a coming release.

Got an answer. This is indeed in our upcoming here and currently is in 4.7.16 Beta 3.

Many thanks Jim.

 

This is indeed in our upcoming here and currently is in 4.7.16 Beta 3.

Can't find it the the 4.7.16 Release Notes?

 

Can't find it the the 4.7.16 Release Notes?

I assure you the fix is there 🙂 

 

Can't find it the the 4.7.16 Release Notes?

 

Just to make sure that @MaNiAc LRSC does think they're going crazy, I added that after they pointed it out!

I know. I have own copy of each release texts and noticed it too.

Thanks Stuart, I thought I was going crazy.. 🙂

Looks like there still are IP's that are not pruned:
Registration
Poll votes
Member history

 

Thanks Stuart, I thought I was going crazy.. 🙂

Looks like there still are IP's that are not pruned:
Registration
Poll votes
Member history

I cannot reproduce any issues with these being pruned. The IPs are being removed as expected.

We still have two settings for this that are becoming redundant, make sure that you have AdminCP > Settings > Posting > Prune IPs configured. We'll be looking to simplify this in future.