[BUG] two stripe payments reported in ACP - only 1 in Stripe portal

[SJ77]

HI,
I have seen this several times. I want to finally report this.

Steps to repeat

1. Customer tries to purchase item from downloads app without first checking the the "terms & Conditions" acceptance box.
2. They get asked to check the box and click the purchase button again (so they do)
3. IPB ACP reports two stripe payments, Stripe portal only reports 1 but second is "uncaptured"
4. Customer see's 2 holds on their credit card and is unaware that one will fall off and see's two charges in IPB orders screen. Naturally they are not happy

See screen shots

 

ACP

 

 

Stripe

[Marc]

Thank you for bringing this issue to our attention! I can confirm this should be further reviewed and I have logged an internal bug report for our development team to investigate and address as necessary, in a future maintenance release.

 

[Marc]

Have created a ticket on this one for you also