Error 500

[ponty stéphane]

Hello,
the forum is inaccessible as well as the PCA
error 500
What would be the solution please?
Best regards,
Stephane

Edited April 3, 2023 by ponty stéphane

[Marc]

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

[ponty stéphane]

3 minutes ago, Marc Stridgen said:

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

Thank you for your feedback, I have just updated the PCA access information

[Marc]

The FTP details on file appear to be incorrect. Please check your uploads/logs folder to see what is showing there