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I created this new group "Member", but the Social tab is missing.

Screen shot.

Could contain: Page, Text, File

Solved by annedi

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Hello. Have you tried clearing the cache? What version of the forum are you using?

  • Author

The most recent version, 4.7.6. I will try the cache clearing. 😀

1 minute ago, annedi said:

The most recent version, 4.7.6. I will try the cache clearing. 😀

you could disable all third-party plugins and apps, clear the cache, and try again.

  • Author

Nope, didn't help. When I click Create New Group, this is what is shown. I'm not showing the entire page, just the top where you would expect the Social Tab to appear. 

Could contain: Page, Text

 

We do not have any 3rd Party Apps or Plugins.

Edited by annedi
added remark about 3rd party apps

It would appear to be disabled. Doesn't it give an error in the support page logs? Does private messaging work?

Check the permissions in admincp/system/application/system/ I think are the problem. Check all the entries and enable the group

  • Author
  • Solution

I found it!!

If you create a new group,  you must go to
System > Site Features > Applications > System > Messages > Permissions
where you will see all the Groups listed. Find your new group and check the box Can Access Module.

Seems like it would be easier to have the Social Tab appear with the new Group creation and ask for that permission at the top.

This is solved. Thank you for giving suggestions!!

Andrea B.

I'm glad you solved the problem 🤝

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