annedi Posted February 5, 2023 Share Posted February 5, 2023 I created this new group "Member", but the Social tab is missing. Screen shot. Link to comment Share on other sites More sharing options...
ThunderBlue Posted February 5, 2023 Share Posted February 5, 2023 Hello. Have you tried clearing the cache? What version of the forum are you using? Link to comment Share on other sites More sharing options...
annedi Posted February 5, 2023 Author Share Posted February 5, 2023 The most recent version, 4.7.6. I will try the cache clearing. 😀 Link to comment Share on other sites More sharing options...
ThunderBlue Posted February 5, 2023 Share Posted February 5, 2023 1 minute ago, annedi said: The most recent version, 4.7.6. I will try the cache clearing. 😀 you could disable all third-party plugins and apps, clear the cache, and try again. Link to comment Share on other sites More sharing options...
annedi Posted February 5, 2023 Author Share Posted February 5, 2023 (edited) Nope, didn't help. When I click Create New Group, this is what is shown. I'm not showing the entire page, just the top where you would expect the Social Tab to appear. We do not have any 3rd Party Apps or Plugins. Edited February 5, 2023 by annedi added remark about 3rd party apps Link to comment Share on other sites More sharing options...
ThunderBlue Posted February 5, 2023 Share Posted February 5, 2023 It would appear to be disabled. Doesn't it give an error in the support page logs? Does private messaging work? Check the permissions in admincp/system/application/system/ I think are the problem. Check all the entries and enable the group Link to comment Share on other sites More sharing options...
Solution annedi Posted February 5, 2023 Author Solution Share Posted February 5, 2023 I found it!! If you create a new group, you must go to System > Site Features > Applications > System > Messages > Permissions where you will see all the Groups listed. Find your new group and check the box Can Access Module. Seems like it would be easier to have the Social Tab appear with the new Group creation and ask for that permission at the top. This is solved. Thank you for giving suggestions!! Andrea B. Link to comment Share on other sites More sharing options...
ThunderBlue Posted February 5, 2023 Share Posted February 5, 2023 I'm glad you solved the problem 🤝 Link to comment Share on other sites More sharing options...
Recommended Posts