Following threads/sections and email notifications

[Carole Asselin]

I know that if I follow a thread and someone replies, I get a notification.

Since there are some sections that are for support, I would like to have a way to get an email notification whenever someone posts a new thread or even a new response in those threads/sections.

Is there a way to set it up?

Also, is there a way to automatically follow a thread you started or posted in without having to click the "Follow topic"?

[Jim M]

You can follow a forum to receive notifications when topics are posted. However, the follow system is explicit so you will need to follow each topic to receive notifications.

There is one exception to that, you can configure your notifications so that if you reply to a topic, you automatically follow it. As seen here in my notification settings:

[Carole Asselin]

32 minutes ago, Jim M said:

There is one exception to that, you can configure your notifications so that if you reply to a topic, you automatically follow it.

So each user has to do that? There is not a "site wide" setting I can select for all the members?

[Jim M]

15 minutes ago, Carole Asselin said:

So each user has to do that? There is not a "site wide" setting I can select for all the members?

You can set default notifications in ACP -> Members -> Notifications if you want this for all users. Just be sure to click the "Reset All Members to Default Preferences"