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503 Service Temporarily Unavailable messages becoming more frequent....


Go to solution Solved by Jim M,

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Posted

Hi,

We are receiving complaints from our users experiencing a 503 Service Temporarily Unavailable error message. 

The issue is sporadic, and different people are experiencing it at different times.

Please can you investigate and see what might be happening.

 

Thanks!!

  • Solution
Posted

Please upgrade your community to the latest release there are fixes in place to help prevent this. Please ensure that all your third-party applications/plugins and theme are compatible with PHP 8 and the latest release prior to upgrading. If they have no upgrade path to be compatible with PHP 8, you will need to uninstall them before the upgrade. Once you have upgraded, please do not enable any third-party applications/plugins which are not compatible with PHP 8 as this will bring down your community.

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