Renewal before expiration

[dutchsnowden]

My expiration is on 30 December, and due to holidays I would like to pay it before that. Is there any chance I can do that?

[Marc]

What you would do in this situation is add credit to your account for the renewal value. You can do this from your client area by selecting 'My Details->Account Credit->Add Credit' . When an invoice is generated, it will automatically draw from account credit if there is any available.

[dutchsnowden]

Fenomenal!!! Perfect! 

Now I got asked a personal question I did not know how to answer. How do I change account questions?

 

So no, no security questions, but still asked about my first boss. Something is wrong.

(PS I will activate some 2FA anyway)

 

[Marc]

Is that when you were adding credit? Or logging in?

[dutchsnowden]

Adding credit, correct. I was already logged in.