Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt Monday at 02:04 PM
savannahjan50 Posted October 18, 2022 Posted October 18, 2022 (edited) We have not had a post other than mine since Saturday. Members are e-mailing me that they are getting the technical (500) error. However, I and the other admin can see the board. Also, it shows members are logged in, showing up on the 'members online' list. But on their end, they are getting the technical issue error. We only have the Forums, Calendar and Downloads applications, and our license is current. Please help. Edited October 18, 2022 by savannahjan50
Solution Marc Posted October 18, 2022 Solution Posted October 18, 2022 We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
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