Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted July 15, 20222 yr Hi m8s, Is there any commercial smtp server that can be used in IPS? Thanks.
July 15, 20222 yr Community Expert Instead of using SMTP, you might consider using a mail delivery service such as SendGrid that IPB can use to send via API call. That would allow you to track delivery, opens, clicks, etc.
July 15, 20222 yr You could try mailgun. I've used them in the past and it works well. Another option is AWS SES which could use SMTP or API. Of the two, AWS is the most affordable, but requires a bit more setup if going the API route.
July 15, 20222 yr AWS - through API is better option vs SMTP. With SMTP we noticed forum slowness, issues.
July 15, 20222 yr With SMTP we noticed forum slowness issues. Just so no one misunderstands this: the slowness comes from initiating the SMTP connection while certain actions like replying to a topic with followers are performed. It is not related to AWS. All external SMTP services will show that problem unless IPS moves those mails to a background task for all situations.
July 15, 20222 yr Just so no one misunderstands this: the slowness comes from initiating the SMTP connection while certain actions like replying to a topic with followers are performed. It is not related to AWS. All external SMTP services will show that problem unless IPS moves those mails to a background task for all situations. +1 Moving away from SMTP to API years ago was a big performance improvement. It made the largest difference on large topics.
July 15, 20222 yr Community Expert I agree that AWS is likely the "better" API-based email provider. The only reason I did not recommend it is that Sendgrid is already natively supported by IPB and that any other API-based provider will need a 3rd party application to support. In addition AWS email integration is not for the faint of heart if you're not very technically competent. 🙂
August 16, 20222 yr I can highly recommend Sendgrid. We have 130,000 (active) members, and nearly 6 million posts. Email was flaky at best for password reminders, email account validations, and notifications. Switching to Sendgrid was one of the best things we have done for reliable deliverability and sender reputation. We just don't get blacklisted any more either.