Convert Process Errors Out

[The Dark Wizard]

2V101/A IPS\convert\_Library::process:

UnderflowException::0

 

Backtrace:

#0 /var/www/ipb.rpnation.com/html/applications/convert/sources/Software/Core/Xenforo.php(634): IPS\Db\_Select->first()
#1 /var/www/ipb.rpnation.com/html/applications/convert/sources/Library.php(285): IPS\convert\Software\Core\_Xenforo->convertAttachments()
#2 /var/www/ipb.rpnation.com/html/applications/convert/modules/admin/manage/convert.php(559): IPS\convert\_Library->process()
#3 /var/www/ipb.rpnation.com/html/system/Helpers/MultipleRedirect/MultipleRedirect.php(93): IPS\convert\modules\admin\manage\_convert->IPS\convert\modules\admin\manage\{closure}()
#4 /var/www/ipb.rpnation.com/html/applications/convert/modules/admin/manage/convert.php(578): IPS\Helpers\_MultipleRedirect->__construct()
#5 /var/www/ipb.rpnation.com/html/system/Dispatcher/Controller.php(107): IPS\convert\modules\admin\manage\_convert->runStep()
#6 /var/www/ipb.rpnation.com/html/applications/convert/modules/admin/manage/convert.php(45): IPS\Dispatcher\_Controller->execute()
#7 /var/www/ipb.rpnation.com/html/system/Dispatcher/Dispatcher.php(153): IPS\convert\modules\admin\manage\_convert->execute()
#8 /var/www/ipb.rpnation.com/html/admin/index.php(13): IPS\_Dispatcher->run()
#9 {main}

 

This happens right after PMs finished, any attempt to resume the convert process, does this. Please advise.

[Marc]

You would need to ensure you are an alternative contact for that installation, or that you are logged in under that account to post up a ticket. There doesnt appear to be an account under your name with this conversion

[The Dark Wizard]

4 hours ago, Marc Stridgen said:

You would need to ensure you are an alternative contact for that installation, or that you are logged in under that account to post up a ticket. There doesnt appear to be an account under your name with this conversion

My account has been the main account since 2014. 

I make a topic in this section, it makes me pick my license.

 

 

@Ghanour system admin is the alternate contact. 

[Marc]

Ah, sorry about that. It wasnt showing up for me for some reason. I can see it there now. Before I get a ticket created for you on this, please could you confirm the xenforo version you are converting over from?

[The Dark Wizard]

1 minute ago, Marc Stridgen said:

Ah, sorry about that. It wasnt showing up for me for some reason. I can see it there now. Before I get a ticket created for you on this, please could you confirm the xenforo version you are converting over from?

2.2.9

[Marc]

I have now created a ticket for you on this

[The Dark Wizard]

Just now, Marc Stridgen said:

I have now created a ticket for you on this

I see it thank you :).

[The Dark Wizard]

5 hours ago, Marc Stridgen said:

I have now created a ticket for you on this

Just to confirm, the fact that I CC'd @Ghan works fine and shows up in the ticket right?

Edited July 6, 2022 by The Dark Wizard

[Marc]

Yes they are indeed replying to the ticket

[The Dark Wizard]

Just now, Marc Stridgen said:

Yes they are indeed replying to the ticket

Awesome, I didn't know if that would pipe correctly. Neat.

Thanks again!

[Marc]

Yup. Note if they are to be responding, ensure they are set up as an alternative contact on your account too. If you are unsure how to do this, please take a look at the guide here

 

[The Dark Wizard]

Just now, Marc Stridgen said:

Yup. Note if they are to be responding, ensure they are set up as an alternative contact on your account too. If you are unsure how to do this, please take a look at the guide here

 

Yup, they've been an alternate contact since like 2014 I think.

[Marc]

11 hours ago, The Dark Wizard said:

Yup, they've been an alternate contact since like 2014 I think.

No problem then 🙂