rubiksw Posted June 18, 2022 Share Posted June 18, 2022 (edited) I use a heavily modified copy of the Nexxe template. I am at a point where I cannot save any changes to my template files due to the following error: The CSRF protection key did not match. This may indicate a plugin or theme is out of date. Please contact technical support for more information. I have made changes to the Nexxe theme to better suit my community and layout, so updating my "copy" is not an option. Even then I am no longer given the option to download a version which I could upload since the changes to themes introduced in 4.6 (or maybe 4.5). I am in a position where I can no longer make any changes to my site's layout. If someone has any solution to this, please let me know. I have paid my annual dues and kept an active subscription to the Nexxe theme, so the fact that I am unable to modify MY template due to this CSRF key because I made a copy and modified the template is outrageous. Note: Trying to save any changes to the theme's HTML returns the following error message: This theme file could not be saved In the browser's console, I see a 403 error with the CSRF protection key error listed above in RED. Edited June 18, 2022 by sbs_rubik Link to comment Share on other sites More sharing options...
rubiksw Posted June 18, 2022 Author Share Posted June 18, 2022 I'm not 100% certain, but setting the parent theme to the up-to-date version of Nexxe theme may allow me to make changes to my template. Will report back if I continue to have issues. Link to comment Share on other sites More sharing options...
Jim M Posted June 18, 2022 Share Posted June 18, 2022 There could be 2 things going on here: mod_security or another security module may be blocking you here on your server if you are tripping a rule. Your hosting provider or server administrator would need to disable this and review your error log entries to assist you so this won't happen. There may be a third party application/plugin causing an error with the CSRF key required to submit the page here. You will want to try to disable those and save your theme. Link to comment Share on other sites More sharing options...
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