vincent1337 Posted March 28, 2022 Share Posted March 28, 2022 I charged $125 to be able to buy plugins. Unfortunately I can't find them at the end of the purchase. It has been debited though. Contact us form has not responded yet. Quote Account Balance $0.00 Quote Thank you for contacting Invision Community with your request for billing and non-technical support. We will review your request and get back with you as soon as possible. Link to comment Share on other sites More sharing options...
Solution Jim M Posted March 28, 2022 Solution Share Posted March 28, 2022 Looks like an account credit was added in the Client Area to your account. Marketplace items cannot be purchased from account credit in the Client Area at this time. (The Client Area and Marketplace are actually separate systems) Someone from our accounts team will need to review and assist you here, I do see your ticket awaiting action. Someone will be with you as soon as they can. Please note that tickets submitted over weekend to certain departments would wait till normal business hours to be handled. vincent1337 1 Link to comment Share on other sites More sharing options...
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