Rotated images after upload

[sofos]

Hi all! For a few days now, some (few) users have had the problem that the images taken with their smartphone are loaded rotated from the forum.
I know that is likely to be on the users end and not our end, but what can you recommend to them?

Thank you!

[Dean_]

Similar issue here with some fixes.

 

[Marc]

We are aware of some issues with rotation at present, and we are working on a resolution to the issue. The issue actually seems to be with a new version of iOS

[sofos]

@Marc Stridgen to me they are LG and Xiaomi.

EXIF Support	enabled
Supported EXIF Version	0220
Supported filetypes	JPEG, TIFF
Multibyte decoding support using mbstring	enabled
Extended EXIF tag formats	Canon, Casio, Fujifilm, Nikon, Olympus, Samsung, Panasonic, DJI, Sony, Pentax, Minolta, Sigma, Foveon, Kyocera, Ricoh, AGFA, Epson

Directive	Local Value	Master Value
exif.decode_jis_intel	JIS	JIS
exif.decode_jis_motorola	JIS	JIS
exif.decode_unicode_intel	UCS-2LE	UCS-2LE
exif.decode_unicode_motorola	UCS-2BE	UCS-2BE
exif.encode_jis	no value	no value
exif.encode_unicode	ISO-8859-15	ISO-8859-15

[Randy Calvert]

Matt says this is fixed in the next release.  

[sofos]

@Randy Calvert my problem is on Android (maybe the title should be changed)

[Marc]

I would suggest awaiting the changes made before you report any further, as it may well be related

[Alan Knight]

Is there release date for this update or fix?

[Randy Calvert]

The beta is available now. IPS does not give exact dates and instead just notes when it’s ready. But I would imagine within a few weeks based on past releases. 

[Alan Knight]

On 3/30/2022 at 11:16 PM, Randy Calvert said:

The beta is available now. IPS does not give exact dates and instead just notes when it’s ready. But I would imagine within a few weeks based on past releases. 

Is the Beta 4.6.11?

Edit: I just found the Beta

Edited April 3, 2022 by Alan Knight

[Marc]

This is indeed in the April release which is in beta at present

[Alan Knight]

9 hours ago, Marc Stridgen said:

This is indeed in the April release which is in beta at present

How can we download the beta?

[Stuart Silvester]

Just now, Alan Knight said:

How can we download the beta?

Go to https://invisioncommunity.com/clientarea/ click into your license and then click download beta in the top right. If you can wait a few days, the final release should be available soon.

[Alan Knight]

48 minutes ago, Stuart Silvester said:

Go to https://invisioncommunity.com/clientarea/ click into your license and then click download beta in the top right. If you can wait a few days, the final release should be available soon.

Thank you but the option is not there for me.

[Jim M]

9 minutes ago, Alan Knight said:

Thank you but the option is not there for me.

Software downloads are only available for self-hosted clients. As you are on cloud, we would need to handle any beta changes for you via a ticket. I can move this to a ticket, if you would like? Please be aware that beta software can have errors/issues which are not immediately resolved. Only asking for a beta if you understand this and can go a few days with errors/issues present.

[Alan Knight]

6 minutes ago, Jim M said:

Software downloads are only available for self-hosted clients. As you are on cloud, we would need to handle any beta changes for you via a ticket. I can move this to a ticket, if you would like? Please be aware that beta software can have errors/issues which are not immediately resolved. Only asking for a beta if you understand this and can go a few days with errors/issues present.

Thank you for the explanation. I will just wait for the release. Appreciate your help and no need for a ticket.

[Marc]

This issue has been resolved in 4.6.12, which has just been release. Please let us know if you still have any issues once you have upgraded to that release.