sofos Posted March 28, 2022 Share Posted March 28, 2022 Hi all! For a few days now, some (few) users have had the problem that the images taken with their smartphone are loaded rotated from the forum. I know that is likely to be on the users end and not our end, but what can you recommend to them? Thank you! Link to comment Share on other sites More sharing options...
Dean_ Posted March 28, 2022 Share Posted March 28, 2022 Similar issue here with some fixes. sofos and SeNioR- 1 1 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted March 28, 2022 Share Posted March 28, 2022 We are aware of some issues with rotation at present, and we are working on a resolution to the issue. The issue actually seems to be with a new version of iOS Link to comment Share on other sites More sharing options...
sofos Posted March 28, 2022 Author Share Posted March 28, 2022 @Marc Stridgen to me they are LG and Xiaomi. EXIF Support enabled Supported EXIF Version 0220 Supported filetypes JPEG, TIFF Multibyte decoding support using mbstring enabled Extended EXIF tag formats Canon, Casio, Fujifilm, Nikon, Olympus, Samsung, Panasonic, DJI, Sony, Pentax, Minolta, Sigma, Foveon, Kyocera, Ricoh, AGFA, Epson Directive Local Value Master Value exif.decode_jis_intel JIS JIS exif.decode_jis_motorola JIS JIS exif.decode_unicode_intel UCS-2LE UCS-2LE exif.decode_unicode_motorola UCS-2BE UCS-2BE exif.encode_jis no value no value exif.encode_unicode ISO-8859-15 ISO-8859-15 Link to comment Share on other sites More sharing options...
Randy Calvert Posted March 28, 2022 Share Posted March 28, 2022 Matt says this is fixed in the next release. Link to comment Share on other sites More sharing options...
sofos Posted March 28, 2022 Author Share Posted March 28, 2022 @Randy Calvert my problem is on Android (maybe the title should be changed) Link to comment Share on other sites More sharing options...
Marc Stridgen Posted March 28, 2022 Share Posted March 28, 2022 I would suggest awaiting the changes made before you report any further, as it may well be related sofos 1 Link to comment Share on other sites More sharing options...
Alan Knight Posted March 31, 2022 Share Posted March 31, 2022 Is there release date for this update or fix? Link to comment Share on other sites More sharing options...
Randy Calvert Posted March 31, 2022 Share Posted March 31, 2022 The beta is available now. IPS does not give exact dates and instead just notes when it’s ready. But I would imagine within a few weeks based on past releases. Marc Stridgen 1 Link to comment Share on other sites More sharing options...
Alan Knight Posted April 3, 2022 Share Posted April 3, 2022 (edited) On 3/30/2022 at 11:16 PM, Randy Calvert said: The beta is available now. IPS does not give exact dates and instead just notes when it’s ready. But I would imagine within a few weeks based on past releases. Is the Beta 4.6.11? Edit: I just found the Beta Edited April 3, 2022 by Alan Knight Link to comment Share on other sites More sharing options...
Marc Stridgen Posted April 4, 2022 Share Posted April 4, 2022 This is indeed in the April release which is in beta at present sofos 1 Link to comment Share on other sites More sharing options...
Alan Knight Posted April 4, 2022 Share Posted April 4, 2022 9 hours ago, Marc Stridgen said: This is indeed in the April release which is in beta at present How can we download the beta? Link to comment Share on other sites More sharing options...
Stuart Silvester Posted April 4, 2022 Share Posted April 4, 2022 Just now, Alan Knight said: How can we download the beta? Go to https://invisioncommunity.com/clientarea/ click into your license and then click download beta in the top right. If you can wait a few days, the final release should be available soon. Link to comment Share on other sites More sharing options...
Alan Knight Posted April 4, 2022 Share Posted April 4, 2022 48 minutes ago, Stuart Silvester said: Go to https://invisioncommunity.com/clientarea/ click into your license and then click download beta in the top right. If you can wait a few days, the final release should be available soon. Thank you but the option is not there for me. Link to comment Share on other sites More sharing options...
Jim M Posted April 4, 2022 Share Posted April 4, 2022 9 minutes ago, Alan Knight said: Thank you but the option is not there for me. Software downloads are only available for self-hosted clients. As you are on cloud, we would need to handle any beta changes for you via a ticket. I can move this to a ticket, if you would like? Please be aware that beta software can have errors/issues which are not immediately resolved. Only asking for a beta if you understand this and can go a few days with errors/issues present. Link to comment Share on other sites More sharing options...
Alan Knight Posted April 4, 2022 Share Posted April 4, 2022 6 minutes ago, Jim M said: Software downloads are only available for self-hosted clients. As you are on cloud, we would need to handle any beta changes for you via a ticket. I can move this to a ticket, if you would like? Please be aware that beta software can have errors/issues which are not immediately resolved. Only asking for a beta if you understand this and can go a few days with errors/issues present. Thank you for the explanation. I will just wait for the release. Appreciate your help and no need for a ticket. Jim M 1 Link to comment Share on other sites More sharing options...
Solution Marc Stridgen Posted April 5, 2022 Solution Share Posted April 5, 2022 This issue has been resolved in 4.6.12, which has just been release. Please let us know if you still have any issues once you have upgraded to that release. sofos and SeNioR- 2 Link to comment Share on other sites More sharing options...
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