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Download menu not visible for specific security groups.


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Posted

Thanks in advance for your time!

I manage a basic website for a local beekeeping club. Each year we have a bee course. For each course I create a Download category (Class2022) for the course PPT files. I also create a group (Group2022) and add each student to the group. I assign the group permissions to the category. 

When I use a test user account with the user as a member of the group (Group2022), I cannot see the Download menu on the website. However, if I add the user to the group I created last year (Group2021), the Download menu appears on the website. And, I can see files in both Class2022 and Class2021. When I remove the user from Group2021 security group, the Download menu disappears again. This tells me that the permissions for Class2022 are correct for the user but the Download menu doesn't show up.

I would appreciate any guidance!

Matt

  • Solution
Posted

I resolved this with a bit of perseverance. I forgot that I had to go into AdminCP-System-Applications-Download and give permissions to the new category. 🙃😁

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