Support function

[Nym]

Hi

I have setup the support function on my community and I notice it uses my real name when responding and not my Admin User Name. is there a way for it to not show my Real name?

 

[Randy Calvert]

Are you talking about on the emails?

ACP - Commerce - Support - Settings - Outgoing Emails

Change “The name of the staff member replying” to “The department name”.