Difference between suspend and cancel subscription

[Adam Goodrich]

Hi there,

What is the difference between suspending and cancelling a subscription.

One of my customers just asked me, and I can not find it in the documentation anywhere.

I would expect their account to revert back to its pre-subscription state.

Thanks,
Adam.

[Marc]

A cancellation can be reinstated. A suspended item cannot and access to it is immediately removed

[Adam Goodrich]

Thanks!

[Marc]

On 1/22/2022 at 7:44 AM, Adam Goodrich said:

Thanks!