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Hello guys,

I moved to a new host few days ago, with the previous host I was still on 4.4.6 due to server restrictions.

I installed a new version on the new host, moved files and converted all tables to Innobd.. few hours after install, I got the error below, I had reinstall again again and again (remove conf_global - reinstall - reupload conf_global).

OutOfRangeException:  (0)
#0 /home/****/public_html/system/Member/Member.php(779): IPS\Patterns\_ActiveRecord::load(3)
#1 /home/****/public_html/system/Patterns/ActiveRecord.php(335): IPS\_Member->get_group()
#2 /home/****/public_html/system/Dispatcher/Standard.php(87): IPS\Patterns\_ActiveRecord->__get('group')
#3 /home/****/public_html/system/Dispatcher/Admin.php(90): IPS\Dispatcher\_Standard::baseJs()
#4 /home/****/public_html/system/Dispatcher/Dispatcher.php(110): IPS\Dispatcher\_Admin->init()
#5 /home/****/public_html/admin/index.php(13): IPS\_Dispatcher::i()
#6 {main}

I did it 9 times, I'm tired already, I would love to know the cause and fix once and for all.

Thanks in advance!

  • Community Expert

As mentioned by my colleague, you should not be reinstalling the software., If you are moving the site, you should be doing this in the manner described here. Its likely this is causing your issues

 

  • Community Expert
 
Incorrect key file for table 'ipbcore_rc_index'; try to repair it

This generally points to an issue with your MySQL server. Corruption, disk space issue, etc... Working with your hosting provider or server administrator is advised here.

  • Author
 

This generally points to an issue with your MySQL server.

Could it be caused by incompatible MySQL versions?

Old host: MySQL 5.6.32-78.1

New host: MySQL 8.0.26

Incorrect key file for table 'ipbcore_rc_index'; try to repair it

That error suggests you have a corrupted database table, which you or your host will need to repair using phpMyAdmin or command-line (SSH) tools such as the 'mysql' utility. Once it's been repaired, see if you still experience the error.

  • 2 weeks later...
  • Author
 

That error suggests you have a corrupted database table, which you or your host will need to repair using phpMyAdmin or command-line (SSH) tools such as the 'mysql' utility. Once it's been repaired, see if you still experience the error.

The table has been repaired, same error 

OutOfRangeException:  (0)
#0 /home/****/public_html/system/Member/Member.php(779): IPS\Patterns\_ActiveRecord::load(3)
#1 /home/****/public_html/system/Patterns/ActiveRecord.php(335): IPS\_Member->get_group()
#2 /home/****/public_html/system/Dispatcher/Standard.php(87): IPS\Patterns\_ActiveRecord->__get('group')
#3 /home/****/public_html/system/Dispatcher/Admin.php(90): IPS\Dispatcher\_Standard::baseJs()
#4 /home/****/public_html/system/Dispatcher/Dispatcher.php(110): IPS\Dispatcher\_Admin->init()
#5 /home/****/public_html/admin/index.php(13): IPS\_Dispatcher::i()
#6 {main}

 

  • Author
[[Template core/front/global/globalTemplate is throwing an error. This theme may be out of date. Run the support tool in the AdminCP to restore the default theme.]]

This is shown in public 

  • Author
 

Can you please verify that the connection details in the Client Area are current and working, then reply here, and we can take a closer look at this for you.

Yes, current and working

 

at least suggests a second, and maybe unrelated, problem.

It just happened again just before your reply..

Fixed by reinstalling :blush:  I know, Daniel said not to reinstall but that's the only way for me to make it go away.. cuz whenever it happens, I can't even access the admin panel.

I've just created a ticket for this and we'll correspond with you on that.

(But if you've reinstalled, we may have to wait until the same thing happens again; we'll almost certainly need to observe and diagnose while the problem is actively happening.)

  • Author
 

But if you've reinstalled, we may have to wait until the same thing happens again; we'll almost certainly need to observe and diagnose while the problem is actively happening

Absolutely, next time I'll let you know

  • Author

Thank you so much guys ðŸ¥°

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