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Two Factor Authentication Issues


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Posted

Hi Everyone, 

Fresh install if invision on self hosted setup, everything working fine until we enabled 2FA. 


During testing no one is able to register 2FA successfully and we're not sure why, everything appears to be working correctly. 

See attached error we get when trying to register and enter a code. 


 

invision.png

  • Solution
Posted

Please go to Support in the top right of your admin CP and see if anything is showing up there. I know that the server time being incorrect is one thing that may well cause this. Failing  that, please update all access details on file

Posted
On 10/25/2021 at 6:38 PM, Marc Stridgen said:

Please go to Support in the top right of your admin CP and see if anything is showing up there. I know that the server time being incorrect is one thing that may well cause this. Failing  that, please update all access details on file

Fantastic that was the issue, had a pesky hypervisor with time synchronization turned on sending it out by two minutes!

Posted
2 minutes ago, Chriso51 said:

Fantastic that was the issue, had a pesky hypervisor with time synchronization turned on sending it out by two minutes!

Excellent. Glad to see that was resolved 

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