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Some sections of the admin panel take a long time to load


Go to solution Solved by Marc,

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Posted

admin/?app=core&module=achievements&controller=ranks

For example, this page opens in 20-30 seconds

In logs:

access("/var/www/siteuser/data/www/mysite.com/applications/core/sources/Advertisement.php", F_OK) = -1 ENOENT (No such file or directory)

delay goes to

sendto(5, "\23\6\0\0\26/*siteuser::siteuser::IPS\\Session\\Sto"..., 1559, MSG_DONTWAIT, NULL, 0) = 1559

poll([{fd=5, events=POLLIN|POLLERR|POLLHUP}], 1, 86400000) = 1 ([{fd=5, revents=POLLIN}])

and

access("/var/www/siteuser/data/www/mysite.com/conf_global.php", F_OK) = 0
setitimer(ITIMER_PROF, {it_interval={tv_sec=0, tv_usec=0}, it_value={tv_sec=0, tv_usec=0}}, NULL) = 0
sendto(5, "\1\0\0\0\1", 5, MSG_DONTWAIT, NULL, 0) = 5
close(5)                                = 0
fcntl(3, F_SETLK, {l_type=F_UNLCK, l_whence=SEEK_SET, l_start=0, l_len=0}) = 0
write(4, "\1\3\0\1\0\10\0\0\0\0\0\0\0ere", 16) = 16
shutdown(4, SHUT_WR)                    = 0
recvfrom(4, "\1\5\0\1\0\0\0\0", 8, 0, NULL, NULL) = 8
recvfrom(4, "", 8, 0, NULL, NULL)       = 0
close(4)                                = 0
munmap(0x7f4fec200000, 2097152)         = 0
munmap(0x7f4febe00000, 2097152)         = 0
accept(0,

 

What's wrong? 🙃

Posted

I would advise first of all that you upgrade to the latest release of the platform. If you are then still having issues, please visit Support in your admin CP (top right) and check for any issues showing up there. 

Posted

@Marc Stridgen I have the latest version 4.6.7

PHP 7.4.24, MYSQL 8.0.21

Also, such an error after converting to InnoDB, some of the tables were converted, and some remained in MyISAM

Quote

InnoDB database tables typically perform more efficiently and reliably than other database engines such as MyISAM on most modern hosts when configured correctly. It is strongly encouraged to ensure all of your database tables are using the InnoDB storage engine, and that your hosting provider has configured MySQL for InnoDB use.

 

  • Solution
Posted

You would need to therefore contact your hosting company on your issues with converting to INNODB, as this is most likely to be what is causing your issues

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