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Go to solution Solved by Jim M,

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Posted

Hi,

In working to create a great Platform experience for everyone, we ask developers to ensure the apps they build comply with our Platform Policies. Your app xxxxxx  (AppId: xxxxxxxxxxx) doesn't comply with the following:


Platform Terms 4.b: Your privacy policy must comply with applicable law and regulations and must accurately and clearly explain what data you are Processing, how you are Processing it, the purposes for which you are Processing it, and how Users may request deletion of that data.

During testing, we found that your privacy policy doesn’t explain the purposes for which you are processing data. Update your privacy policy to include this information before you submit an appeal.

Platform Terms 4.b: Your privacy policy must comply with applicable law and regulations and must accurately and clearly explain what data you are Processing, how you are Processing it, the purposes for which you are Processing it, and how Users may request deletion of that data.

During testing, we found that your privacy policy doesn’t explain how users can request data deletion. Update your privacy policy to include this information before you submit an appeal.



For more information, visit:
  - Developer Policies: https://developers.facebook.com/devpolicy
  - Platform Terms: https://developers.facebook.com/terms

Please make the requested changes by 2021-10-16 at 12:00 PST.

Let us know when you've updated your app by replying directly to this email. If we do not hear back from you, your app will be subject to enforcement. If you have outstanding questions, respond here and we'll do our best to help.

Thanks,

Facebook Developer Operations Team

 
 
  • Solution
Posted

As mentioned in the message there, you would need to update your Privacy Policy to include the items they're wanting there. This, unfortunately, does not directly relate with technical components and is more legal side so I would recommend reaching out to your attorney if you have any questions on your privacy policy. If you have any questions on our software or the data points used in our software from Facebook, please let us know.

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