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How to display Crisp chat box


Go to solution Solved by kreitttbw,

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Posted

Hi everyone, 

So I have IPS connected to my subdomain. My main domain has a Crisp chatbox for users. I'm trying to get that chatbox into my subdomain, but not quite sure how.

I've tried pasting the HTML code into the <head> of the globaltemplate, but it's not working - no chatbox populates. Has anyone been able to do this? There's no direct integration through Crisp to connect to Invision. I'm copying the Crisp code straight from their website settings module and pasting it after <head> and before </head> below the following code:

Quote

{template="favico" app="core" group="global" location="front" params=""}

Should I be doing this differently? Is it just not possible to incorporate this into this website? Thanks for your help!

  • Solution
Posted (edited)

Thanks for your comment @bfarber. The crisp team was able to identify that, since it was going into PHP code, $crisp was being interpreted as a variable. They had me take out a section of their given code and it worked. 

Code to take out:

Quote

window.$crisp = [];

 

Edited by Joss Leal
Include section of code that will allow Crisp chat code to work with Invision.
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