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Posted

Has anyone able to fix the issue of multiple items (products) check out throwing an address error?

This is the error we are getting when any user check out more than 1 quantity.

We are using Paypal and its not limited with amount as I have inflated one of the product cost by 10X and still successfully able to check out and reach till PayPal payment page. But with 2 or more quantities we are facing this address invalid issue.

Quote

******The gateway has reported the billing or shipping address as invalid. Please review and ensure all addresses are entered correctly.*****

Appreciate any help or advise, please.

Thanks in advance.

Posted

Can anyone confirm the presence of same error in their community please?

Try to check out with 2 quantities on any product under your store (not subscriptions).

Posted
On 11/16/2020 at 11:46 PM, Morrigan said:

You should submit a ticket.

Already did and still under process.

My question to everyone was/is - Is anyone else facing the same issue? Or its me alone?

Please try to checkout 2 quantity of any product from store and see if it redirects to payment gateway or not?

Posted

Well I don't know where your checkout is failing. Most of my products don't have prices but I just checked out with 2 of the same item of them just fine.

I mean there are a lot of factors here though so just one difference in my setup versus yours could be the culprit.

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