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Posted

Thanks Morigan. could you tell me where that support tool is found?

I contacted Siteground, and this is how they responded:

This is a custom PHP application.

After further expecting your website I could see that it is requesting CSS files:

https://tinyurl.com/y47rwma2

However, these files are not presented inside your folder:

 

baseos | u654-2hxw2v2nqgxv@giowm1158.siteground.biz:~/www/supergrowthmultibaggers.com/public_html/forums/uploads/css_built_2$ ll
total 16
drwxrwxrwx  2 u654-2hxw2v2nqgxv u654-2hxw2v2nqgxv 4096 Oct 29 23:41 .
drwxr-xr-x 16 u654-2hxw2v2nqgxv u654-2hxw2v2nqgxv 4096 Oct 29 20:53 ..
-rw-rw-rw-  1 u654-2hxw2v2nqgxv u654-2hxw2v2nqgxv 2449 Oct 29 23:41 0f77ccc23699bd2e478540afa0a01bca_messaging.css
-rw-rw-rw-  1 u654-2hxw2v2nqgxv u654-2hxw2v2nqgxv 1487 Oct 29 23:41 865d35a093ea7fe810226fce751a69f9_messaging_responsive.css

Screen Shot 2020-10-29 at 9.46.14 PM.png

  • Solution
Posted

CTRL+F in the admin panel for "support" is normally the easiest way but:

DOMAIN/admin/?app=core&module=support&controller=support

Is the normal URL.

Then "something isn't working correctly" and continue. It will clear the site cache which SHOULD fix the missing files issue.

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