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Hello, I need urgent create an automation workground.

After a purchase the invoice is generated, I need at the same time:

1. Generate too a request thread with title like: Invoice # is generated by your purchase

2. This thread should be appear in the support area of the customer (xxx.com/support), and at the sametime sending a mail to the customer.

3. Generate too a notification (in the Notifications) about the invoice # thread is created in the support area

This workground create a fluid process of "Purchase/Shipment/After sell service" and very teamwork control to give and keep support communication to customer

Right now there any solution that help me achieve this request?

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