Block Specific Incoming Emails From Creating Support Tickets

[GTAPoliceMods]

Hello,

Recently we have been getting a lot of spam emails that are creating support tickets by emailing our support email. Is there a way to block an email from creating an incoming support ticket?

Thank you

[bfarber]

AdminCP > Commerce > Support > Settings, click on "Incoming Email", and then there's a configuration option for "ignore filters" at the bottom of the tab.