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Posted

Hi folks,

I have purchased the cloud version in error and now that I've spent a day setting it all up beautifully, I realise my error and am less than 24 hours from launch. 

Is there any way to transfer this to self-hosted easily? Or do I need to purchase self-hosted, beg for a cloud refund, and set it up again?

Thank you so much!! 

Posted

Since you're in a desperate hurry, I'd purchase the self-hosted variety, do what you need to, and contact sales, explaining the situation. Since you haven't downloaded any software and the team is very reasonable, I would think IPS would be understanding about your initial oversight.

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