Convert Post To Ticket

[Adriano Faria]

About This File

This plugin will convert posts to tickets (Commerce Support Requests)

Requirement:

• Forums app
• Commerce app

 

 

[JReviews]

Hi 

I just realized that when converting the post to a ticket, an email is not sent to the user letting them know the ticket was created, in a similar way as it's done when a ticket is created manually. Is there any chance of making it work like this?

THanks

 

[Adriano Faria]

I’ll take a look when I have to release a new version. 

[Adriano Faria]

14 hours ago, JReviews said:

I just realized that when converting the post to a ticket, an email is not sent to the user letting them know the ticket was created, in a similar way as it's done when a ticket is created manually. Is there any chance of making it work like this?

What's New in Version 1.0.1:

• Add the ability to send an email to the post author when converting a post to a ticket. Email body will be the post/ticket content.

[JReviews]

Thanks, you are the best! I wasn't expecting such a quick turnaround for this and having the switch to toggle the emails is a great implementation.