Jimpeccable Posted October 30, 2018 Share Posted October 30, 2018 Hi guys, Looking for some help - recently, anyone who registers on the site with an email address, instead of having their initial in the profile picture - it comes up with a broken image icon. Anyone had this before? Link to comment Share on other sites More sharing options...
Joel R Posted October 30, 2018 Share Posted October 30, 2018 Are they logging in with a social media account by any chance? Are you using any third-party mods for avatars? This might be an icon override, as the default is the Letter Avatars Send in a support ticket. Link to comment Share on other sites More sharing options...
Jimpeccable Posted October 30, 2018 Author Share Posted October 30, 2018 1 minute ago, Joel R said: Are they logging in with a social media account by any chance? Are you using any third-party mods for avatars? This might be an icon override, as the default is the Letter Avatars Send in a support ticket. Cheers buddy - will do - Social logins are absolutely fine, it's when they just sign up with email. There are mods but thought it easier to ask than list them 😉 Link to comment Share on other sites More sharing options...
Joel R Posted October 30, 2018 Share Posted October 30, 2018 Disable any mods that might impact registration for a day, and then see what new happens to new registrations. Also, you can check your error logs to see if anything is happening (in your ACP, just type in error logs into the search bar) Link to comment Share on other sites More sharing options...
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