LiquidFractal Posted August 2, 2018 Posted August 2, 2018 I have some students who make custom purchases of my services (basically because I haven't made corresponding Commerce products for them yet, or they choose to pay by bank transfer). However, when I create these custom invoices for services not purchased directly through the Store (but are nontheless products selected from the Product list), that income is not listed under the Member's Total/Average Monthly Spend in the Member's Customer View tab in the adminCP. Shouldn't this income be included since it's still a purchase of goods/services? Not sure if this is a bug or if it's somehow intended...?
LiquidFractal Posted August 14, 2018 Author Posted August 14, 2018 Bumping this, as I think it's kinda important for all a client's purchases to be visible at a glance.
LiquidFractal Posted September 1, 2018 Author Posted September 1, 2018 I'm wondering if there are any plans to address this?
Mark Posted September 2, 2018 Posted September 2, 2018 There needs to be an associated transaction. If you have a "Manual" gateway set up, and the customer chooses that at checkout - when that transaction is marked as the payment being received, it will be counted.
LiquidFractal Posted September 4, 2018 Author Posted September 4, 2018 On 9/2/2018 at 4:31 PM, Mark said: There needs to be an associated transaction. If you have a "Manual" gateway set up, and the customer chooses that at checkout - when that transaction is marked as the payment being received, it will be counted. Hey Mark...thanks for the response. I understand what you're saying, but I have students who pay me week-by-week in cash, and they're too busy to worry about checking things out at the store and marking "Manual" - which several of them would forget to do, then ask me for help, which delays things further...you get the idea. My point is that whether or not I or they generate the invoice via the adminCP or a Manual gateway, they're still purchasing a site product for which an invoice is generated, thus it should be counted in the total purchases, no?
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