Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt Monday at 02:04 PM
xplosivsupps Posted November 28, 2017 Posted November 28, 2017 Hi, Having an issue whereby nobody is able to change their profile photo. This is what happens... Have tried on different web browsers, with different profile photos. There's nothing in my web server error logs or the forum logs. Doesn't appear to be a permissions error either, since uploading attachments into the forum work fine. Any suggestions? Pretty stuck on this... Forum is Supplement Reviews
AlexWright Posted November 28, 2017 Posted November 28, 2017 Looks like a caching issue. You might want to run the support tools (Admin CP> System (Cogs) > Support > Something isn't working properly. This should clear the system cache and alert you to any potential other issues. If that doesn't work, I'm not sure.
xplosivsupps Posted November 28, 2017 Author Posted November 28, 2017 Just tried that. Still doesn't work. An error did come up in the logs after running that. Not sure it's related.
AlexWright Posted November 28, 2017 Posted November 28, 2017 I would submit a support request to IPS at that point.
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