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Profile Photo Not Changing

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Posted

Hi,

Having an issue whereby nobody is able to change their profile photo. 

This is what happens...

profile.thumb.gif.41baa9c63905b8a537d39e8f1acd50cc.gif

Have tried on different web browsers, with different profile photos. There's nothing in my web server error logs or the forum logs. Doesn't appear to be a permissions error either, since uploading attachments into the forum work fine. 

Any suggestions? Pretty stuck on this...

Forum is Supplement Reviews

Looks like a caching issue. You might want to run the support tools (Admin CP> System (Cogs) > Support > Something isn't working properly. This should clear the system cache and alert you to any potential other issues. If that doesn't work, I'm not sure.

  • Author

Just tried that.

Still doesn't work.

An error did come up in the logs after running that. Not sure it's related.

5a1cd641c2abb_Screenshotfrom2017-11-2816-20-45.thumb.png.6c404c9617bf236139b5d77f40f17f9f.png

I would submit a support request to IPS at that point.

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