Went in to edit one of my social info fields -- trying to REMOVE what I had entered, and it won't let me. I delete, I save, it says it's saved, and then the info is back in the field again. 

Help? Thanks.

@TheJackal84

EDIT TO ADD: It's also not letting me ADD any new info. Eeek! Help?! (Was doing final testing before putting my community live today. 😞 )

Edited October 31, 20195 yr by BDD

How do I change the name from "Social Info"?

 

Went in to edit one of my social info fields -- trying to REMOVE what I had entered, and it won't let me. I delete, I save, it says it's saved, and then the info is back in the field again. 

Help? Thanks.

@TheJackal84

EDIT TO ADD: It's also not letting me ADD any new info. Eeek! Help?! (Was doing final testing before putting my community live today. 😞 )

This is kind of important -- a reply would be very much appreciated. Thanks.

 

This is kind of important -- a reply would be very much appreciated. Thanks.

sorry didn't see this, will check it today mate

 

sorry didn't see this, will check it today mate

Thanks. (I thought it was working, but it's not.)

Edited November 1, 20195 yr by BDD

 

 

sorry didn't see this, will check it today mate

Not sure what time zone you're in. When does "today" end for you? Thanks.

 

Not sure what time zone you're in. When does "today" end for you? Thanks.

 

Thanks. (I thought it was working, but it's not.)

Edited 3 hours ago by BDD

Never edit a post, you know it don't send any notifications or emails with any information that it has been edited so the last I knew was the post in the image

Edited November 1, 20195 yr by TheJackal84

 

Never edit a post, you know it don't send any notifications or emails with any information that it has been edited so the last I knew was the post in the image

Sorry, I didn't know that. At my end it just shows the edited version. Lesson learned.

 

Sorry, I didn't know that. At my end it just shows the edited version. Lesson learned.

I can't see that post no more but when you posted it I got that email and that's what I read, so when you edited it, it didn't send me a notification or email saying it got edited as it is not part of IPS' code to do that and I just assumed there has been no new posts.

But yeah if asking for support etc it is best not to edit it with a updated response cos most devs will only check new posts when notified there is new ones and your edits can get missed

 

I can't see that post no more but when you posted it I got that email and that's what I read, so when you edited it, it didn't send me a notification or email saying it got edited as it is not part of IPS' code to do that and I just assumed there has been no new posts.

But yeah if asking for support etc it is best not to edit it with a updated response cos most devs will only check new posts when notified there is new ones and your edits can get missed

Okay. Understood. Moving on? I can't get any fields to save. Please let me know if you need to know anything else in order to troubleshoot this. Thanks.

Any update on the issue with the data not saving? Thanks.

 

Any update on the issue with the data not saving? Thanks.

yeah it's a bug when removing the links and leaving blank, should be released by tomorrow afternoon ( it's 22.13 here so you have a rough idea of time frame )

Edited November 3, 20195 yr by TheJackal84

 

How do I change the name from "Social Info"?

@TheJackal84

I found how where to do this (under Translate) but how do I change the FA icon?

Edited November 3, 20195 yr by darth12

 

yeah it's a bug when removing the links and leaving blank, should be released by tomorrow afternoon ( it's 22.13 here so you have a rough idea of time frame )

It's more than that -- there's a problem when you remove a link and leave it blank, but as I noted previously, it's also not saving new links either. Will that fix be included, too?

(Thanks for the timing estimate.)

 

It's more than that -- there's a problem when you remove a link and leave it blank, but as I noted previously, it's also not saving new links either. Will that fix be included, too?

(Thanks for the timing estimate.)

Checking in for an update on this. Thanks.

@TheJackal84

 

How do I change the name from "Social Info"?

search your language for Social_Info

 

Checking in for an update on this. Thanks.

Updated mate

 

search your language for Social_Info

Updated mate

Thanks @TheJackal84, but still broken, if not worse.

Now it let me remove an entry, but when it saved, it removed ALL OTHER ENTRIES, too. And it won't save any newly added entries, either.

 

 

Thanks @TheJackal84, but still broken, if not worse.

Now it let me remove an entry, but when it saved, it removed ALL OTHER ENTRIES, too. And it won't save any newly added entries, either.

 

I'll confirm this.

 

Now it let me remove an entry, but when it saved, it removed ALL OTHER ENTRIES, too. And it won't save any newly added entries, either.

Do you want to test one for me?

 

Do you want to test one for me?

Me? Sure. Just let me know what's involved. 

 

Me? Sure. Just let me know what's involved. 

Sent you PM mate

Bug: when trying to remove a URL from the profile, it doesn't work. When I click save the URL is still there...

Updated to 3.0.4

Bug Fix

• Fixed the bug where it might not save removed values from the members settings

hello,

I installed the app and I had no errors.

However when I click on the settings button and validate the content I get this error: 2S100 / 1 This page does not exist.

I have access to the Social Info button and I can enter the information in it but I don't see it anywhere on the forum or profile

Thank you for your help and sorry for this bad English

 

hello,

I installed the app and I had no errors.

However when I click on the settings button and validate the content I get this error: 2S100 / 1 This page does not exist.

I have access to the Social Info button and I can enter the information in it but I don't see it anywhere on the forum or profile

Thank you for your help and sorry for this bad English

what settings? the ACP or the members settings for the social sites?