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Commerce - Free Products (No Billing Info)


chopin

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Posted

I have a bit of an issue with using Commerce for free products.  Great application, and almost perfect for my cause!  However, the issue is when I create a product for $0 (this is my demo download), the sign up form contains required billing info that you can see I highlighted in red.  I feel that this can potentially scare off sign ups which would lead to a demo download.

My suggestion is to remove the required Billing Information from products that cost $0.  There is no need for billing information if these products are free.  I am wondering if anything can be done about this?

Thanks!

commerce billing info.jpg

Posted

You can disable billing information in the ACP → Commerce → Settings (below Payments) → Checkout → Require customer's real name and Billing Address when

nexus_billing_address_setting.thumb.PNG.b770521f84cc04a1a743764ba82501ff.PNG

However, this may not be what you want if you also sell non free products next to your free products.

Posted

Thanks for your reply.  Yes I am selling a product that is non free as well.  The idea of my business model is to capture demo downloads (free downloads), so that I can send monthly newsletters to that particular user group.  But I also need the ability to sell the product and convert demo users from "Demo" user group to "Purchase" user group.

Posted

Let me just point out, the reason why I can't use Downloads as suggested by the support team is because I need a mechanism to convert those who downloaded the demo, into a new user group (in order to build my newsletter).  Nexus will keep track of those who downloaded the demo by treating it like a purchase.

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