April 9, 2017 in Feedback
I have a bit of an issue with using Commerce for free products. Great application, and almost perfect for my cause! However, the issue is when I create a product for $0 (this is my demo download), the sign up form contains required billing info that you can see I highlighted in red. I feel that this can potentially scare off sign ups which would lead to a demo download.
My suggestion is to remove the required Billing Information from products that cost $0. There is no need for billing information if these products are free. I am wondering if anything can be done about this?
You can disable billing information in the ACP → Commerce → Settings (below Payments) → Checkout → Require customer's real name and Billing Address when
However, this may not be what you want if you also sell non free products next to your free products.
Thanks for your reply. Yes I am selling a product that is non free as well. The idea of my business model is to capture demo downloads (free downloads), so that I can send monthly newsletters to that particular user group. But I also need the ability to sell the product and convert demo users from "Demo" user group to "Purchase" user group.
Let me just point out, the reason why I can't use Downloads as suggested by the support team is because I need a mechanism to convert those who downloaded the demo, into a new user group (in order to build my newsletter). Nexus will keep track of those who downloaded the demo by treating it like a purchase.
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