Tapatalk and IPS Gallery

[watchhead]

Can anyone help?

We use the IP Gallery and members are able to post their Gallery Images into posts by using the Insert other media -> Insert existing attachment method.

Images added this way don't display on Tapatalk, they appear as a broken image with part of the image URL displaying.

When an image is added to a post from the gallery, the HTML looks like this:

<p>
<img alt="large.20160917_160008.jpg" class="ipsImage ipsImage_thumbnailed" data-extension="gallery_Images" data-fileid="http://www.thewatchforum.co.uk/index.php?/gallery/image/592-spork/" src="http://www.thewatchforum.co.uk/gall...0008.jpg.52024126718bf9ea68e6e674ddd6ccf3.jpg">
</p>

If you amend this HTML to be just:

<p>
<img alt="large.20160917_160008.jpg" src="http://www.thewatchforum.co.uk/gall...0008.jpg.52024126718bf9ea68e6e674ddd6ccf3.jpg">
</p>

...the image displays correctly on Tapatalk.

Because of this, I don't believe there's a permissions problem on the server, it seems like the additional class, data-extension and / or data-fileid attributes are causing the problem.

Has anyone else experienced this or have any suggestions for a way around it?

It would be a shame to have to stop using the gallery or tapatalk.

[Tracy Perry]

Have you mentioned this issue to the Tapatalk developers.  They should be able to fix it on their end.  If not, it would behoove them to contact IPS to see exactly how to resolve the issue.  I don't see where it's IPS's responsibility to recode/change their code to work with an add-on.  The add-on author/developer should be the one performing the change.

[watchhead]

I agree entirely and yes, am awaiting further response from Tapatalk as they are saying it works in their test environment.

Maybe I posted this in the wrong forum? I wasn't suggesting it's IPS's problem to fix, just wondered if anyone had encountered it and found a workaround.

[Crystal V]

I was having the same issue a while back. I posted in the topic on the Tapatalk site with a potential fix. I also tagged the plugin developer in that post.

[watchhead]

7 hours ago, Gabrielle V. said:

I was having the same issue a while back. I posted in the topic on the Tapatalk site with a potential fix. I also tagged the plugin developer in that post.

Haha - you replied to my topic on Tapatalk! (I'm Krispy!)

Thank you so much - the issue is now resolved for us.

Tapatalk have now come back to me and provided me with a new helper.php file to place in my mobiquo folder which has resolved the issue.  They have confirmed this will be included in their next update.