Upgrade error - 2S100/0 INVALID_QUERY

[Surpac]

Hello,

My current version is 4.1.12.1 
Trying to update it to 4.1.14.2

At  Step 4 (Download & Extract Update) page shows the "2S100/0 INVALID_QUERY" error. 

Any advice to solve this error would be greatly appreciated.

[Adlago]

 Download the full version of the client area, upload files and make updates.

[Surpac]

Thank you Adlago.  I will try that

[Surpac]

That fixed my issue.  Thank you again.  Cheers