abetts Posted June 29, 2016 Share Posted June 29, 2016 This can't be right... any ideas what's wrong or do I need to log a support issue with Sparkpost? Link to comment Share on other sites More sharing options...
abetts Posted June 30, 2016 Author Share Posted June 30, 2016 Turns out the actual date this all fell off the chart was the 25th May, same day I updated to 4.1.12 (eg the day it was released). Link to comment Share on other sites More sharing options...
Colonel_mortis Posted June 30, 2016 Share Posted June 30, 2016 Tracking rendered emails (and tracking clicks) is not enabled in 4.1.12 afaik, but it has been added as an option in 4.1.13 I think. Link to comment Share on other sites More sharing options...
abetts Posted June 30, 2016 Author Share Posted June 30, 2016 Do you know how/why please? Link to comment Share on other sites More sharing options...
Colonel_mortis Posted June 30, 2016 Share Posted June 30, 2016 Just now, abetts said: Do you know how/why please? Actually, I appear to be incorrect - it's a setting in 4.1.12 too. You can enable tracking by going to community enhancements in ACP, and enabling "Track opens and clicks?". Link to comment Share on other sites More sharing options...
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