Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt Monday at 02:04 PM
MolteniMike Posted April 11, 2016 Posted April 11, 2016 I've a Paypal account associated with a long standing eBay business, and have recently set up Nexus subscriptions for my forum. Each have a separate email address to receive payments within my main Paypal account. When a Forum subscription customer receives his card statement, it refers to the main non-forum business. This has occasionally caused a chargeback from Paypal because customers don't recognise the payment. I need my two businesses to remain separate. Is there a setting within the Admin Panel that gives a description of "Forum Subscription Package" on the customer's card statement to avoid confusion? Thanks in advance Mike
MADMAN32395 Posted April 11, 2016 Posted April 11, 2016 for a different business to show up on the credit statements, you would need another account from the processor (paypal, stripe, etc.), and use the site's name they purchased from; or another possibility, could also do a TOS that comes up while purchasing that states that purchases will show up as ' Company B ' on your statement.
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