MolteniMike Posted April 11, 2016 Share Posted April 11, 2016 I've a Paypal account associated with a long standing eBay business, and have recently set up Nexus subscriptions for my forum. Each have a separate email address to receive payments within my main Paypal account. When a Forum subscription customer receives his card statement, it refers to the main non-forum business. This has occasionally caused a chargeback from Paypal because customers don't recognise the payment. I need my two businesses to remain separate. Is there a setting within the Admin Panel that gives a description of "Forum Subscription Package" on the customer's card statement to avoid confusion? Thanks in advance Mike Link to comment Share on other sites More sharing options...
MADMAN32395 Posted April 11, 2016 Share Posted April 11, 2016 for a different business to show up on the credit statements, you would need another account from the processor (paypal, stripe, etc.), and use the site's name they purchased from; or another possibility, could also do a TOS that comes up while purchasing that states that purchases will show up as ' Company B ' on your statement. Link to comment Share on other sites More sharing options...
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