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meta data include with contact us or support tickets


Ocean West

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Posted

there are so many things that could be debugged and fixed if only you had all the information at hand when someone makes a support request or contact us post

all the meta data that is essentially free without forcing the user to fill out a form or multiple communication exchange requesting such info. 

browser
platform
versions
os
screen
theme
etc...

everything that doesn't require you to have to go dig or as for this information.

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