Customer support

[Planetby]

Over the years of having IPB I have not had a lot of contact with the support team, more through luck really than of me having any skills lol

Well the host my forum was on were gradually getting more expensive and the server seemed to constantly be running worse and worse, I had previously thought about moving over to IPS hosting a couple of times but since I had been with the present host a long time I kept putting it off.

Well this week I took the plunge and was dealt with by Rhett Buck

I cannot praise him enough and nothing seemed to be too much trouble for him, though some of my scottish slang terms did not translate well to the states lol

Truthfuly though it was a shining example how all companies should deal with customers and has left me very excited for our small forum based around scottish fly fishing to be a part of the IPS hosted family.

Many thanks to all the team,

John

[Rhett]

Thanks for your very kind words John, it was a pleasure working with you on the transfer too! :) We again welcome you to our little family here!

Thank you

[Hexsplosions]

You've made a good move. I host my astronomy forum on IPS hosting and it's never let us down.