Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
January 6, 201510 yr Author Hello. I just set this up and I was wondering if there is a bounce will mandrill side still record it as a bounce? If so, is there a way to avoid mandrill from recording it? We want to send out a newsletter to our community of 9k or so users using the built in email blast feature without messing up our mandrill rating since we have a new mandrill account.It's inevitable that you're going to damage your Mandrill sending rate with a new account, they've got to learn that you're not sending lots of bad email. Mandrill process the emails, so of course they're going to know if it bounces. It's up to Mandrill to relay that information back into the app.What I would probably do is to enable Mandrill to send the every day board emails, and give it a week or so before sending a bulk email.
January 6, 201510 yr You probably don't want to use Mandrill for that then, but you'll want to record each and every bounce you get back and disable those accounts from sending. Even with Mandrill bouncer installed? I thought that is what Mandrill bouncer is meant to help with?
January 6, 201510 yr It's inevitable that you're going to damage your Mandrill sending rate with a new account, they've got to learn that you're not sending lots of bad email. Mandrill process the emails, so of course they're going to know if it bounces. It's up to Mandrill to relay that information back into the app.What I would probably do is to enable Mandrill to send the every day board emails, and give it a week or so before sending a bulk email.We have it enabled for the every day emails. Thanks for the feedback.
January 6, 201510 yr Even with Mandrill bouncer installed? I thought that is what Mandrill bouncer is meant to help with? It will help with it, but you'll kill your Mandrill reputation in the process if you get lots of bounces.
January 6, 201510 yr It will help with it, but you'll kill your Mandrill reputation in the process if you get lots of bounces.Would it matter if we deposited money in our mandrill account prior to sending the mass email?
January 6, 201510 yr Would it matter if we deposited money in our mandrill account prior to sending the mass email? Nope. They specifically say as such in their FAQ that money will not change your Rep
January 7, 201510 yr What constitutes a "bounce" - is that when someone marks an e-mail from you as spam or ?
January 7, 201510 yr Author What constitutes a "bounce" - is that when someone marks an e-mail from you as spam or ?There are three different states that the app looks atSoft Bounce: This is if an email is returned by a non-permanent error, i.e routing issue, inbox full etc.Hard Bounce: This is a permanent error, i.e. email account no longer exists, domain isn't registered etc.Spam: This is if the user reports the email as spam to their ISP ( i.e. those spam buttons you get in Outlook.com/Yahoo/Aol)
February 18, 20159 yr Hello!!! Now that RC1 is out there, will the Mandrill plugin be available already?
February 18, 20159 yr Author Hello!!! Now that RC1 is out there, will the Mandrill plugin be available already? It's still in development, it's not quite ready yet
April 3, 20159 yr Hello, I would like to know if there is a date for the release of this plugin. I wish to upgrade my site but I really would like to keep Madrill. Thanks.
May 28, 20159 yr So I sent out a mass email last week. I had a number of bounces but none of those users were recorded by this app as disabled emails. I had one spam complaint, that user was properly recorded as a disabled email. The app has worked for me in the past. I have moved to 3.4.8 recently.
May 28, 20159 yr Author So I sent out a mass email last week. I had a number of bounces but none of those users were recorded by this app as disabled emails. I had one spam complaint, that user was properly recorded as a disabled email.The app has worked for me in the past. I have moved to 3.4.8 recently.It depends what type of bounce it is. If it's a soft-bounce, then the email address won't get disabled right away (it needs to happen a number of times to reach the threshold).
May 28, 20159 yr It depends what type of bounce it is. If it's a soft-bounce, then the email address won't get disabled right away (it needs to happen a number of times to reach the threshold).There were 101 soft bounces and 34 hard bounces. Only one out of all of those (which was a made-up email for a support account) actually registered as disabled.
May 28, 20159 yr Author There were 101 soft bounces and 34 hard bounces. Only one out of all of those (which was a made-up email for a support account) actually registered as disabled.No problem, open a support ticket http://ipb.silvesterwebdesigns.com/index.php?app=nexus&module=support§ion=new&department=5 with some temporary login details, I'll take a look.
May 29, 20159 yr No problem, open a support ticket http://ipb.silvesterwebdesigns.com/index.php?app=nexus&module=support§ion=new&department=5 with some temporary login details, I'll take a look.So I put a ticket in, but I can't tell if it was successful or not... so I also signed up for your site.
May 29, 20159 yr Author So I put a ticket in, but I can't tell if it was successful or not... so I also signed up for your site. Saw it I'll get to it today.
June 5, 20159 yr Any movement on this? I just sent out another newsletter batch and I'm getting lots of repeat undeliverables.
June 5, 20159 yr Author Any movement on this? I just sent out another newsletter batch and I'm getting lots of repeat undeliverables.Hi,The support ticket is awaiting your reply.Thanks,
June 5, 20159 yr Hi,The support ticket is awaiting your reply.Thanks,I can't seem to see or access it. Sorry, you don't have permission for that![#20X172]Sorry, but you do not have permission to use this feature. If you are not logged in, you may do so using the form below if available.
June 5, 20159 yr Nevermind, I'm in. I guess once an account was created, the ticket password no longer works.
June 16, 20159 yr We've been using this for a while and it's been working fine. In testing issues with another app, we disabled the bouncer hook for a while. Upon reenabling the hook, it seems users are seeing the bounce notices even though they haven't received a bounce in months. How long are users supposed to see a bounce notice for if they haven't had a bounce in ages?
