Suggestion: Hard bounce emails - administration

[troutlet]

I'm currently weeding out hard bounce emails from a community site. It's quite a protracted process. What would be really handy:

1. Members > Manage Members > View Member > Notifications
2. Have a global checkbox like in permissions to remove all checkboxes vertically (removing all email checks)
3. Ability from there to send an editable standard email to user from administrator stating that all email notifications have been removed for reason x

If Mandrill could feedback to IPB install that a hard bounce had been detected and do this automagically that would be even better. Not even sure Mandrill can do this?

Anyway, some thoughts.

[stoo2000]

I have previously created one-off apps that automatically manage bounced emails (via POP3). It's been on my list to create a Mandrill app that can do this too.

[bfarber]

I'm currently weeding out hard bounce emails from a community site. It's quite a protracted process. What would be really handy:

1. Members > Manage Members > View Member > Notifications
2. Have a global checkbox like in permissions to remove all checkboxes vertically (removing all email checks)
3. Ability from there to send an editable standard email to user from administrator stating that all email notifications have been removed for reason x

If Mandrill could feedback to IPB install that a hard bounce had been detected and do this automagically that would be even better. Not even sure Mandrill can do this?

Anyway, some thoughts.

We wrote a script to handle hard bounces from Mandrill - it's not terribly difficult. Basically you submit a URL callback to them and there's a script on your server that receives information about bounces, and from there you just update the member account not to receive any further emails from the board (allow_admin_mails=1 in the members table as I recall, though I don't have it open in front of me).

[stoo2000]

We wrote a script to handle hard bounces from Mandrill - it's not terribly difficult. Basically you submit a URL callback to them and there's a script on your server that receives information about bounces, and from there you just update the member account not to receive any further emails from the board (allow_admin_mails=1 in the members table as I recall, though I don't have it open in front of me).

Yeah, that's a basic implementation :tongue:

allow_admin_mails would only stop bulk mail being sent, not notifications

[troutlet]

Hey, Thanks for the replies.

Yes, it'd be turn off both bulkmail and all email notifications.

Would love to just turn everyone on to a bulk email - send one - then all hard bounces would turn off "all" email for that user and notify them of such action through PM.

[bfarber]

Yeah, that's a basic implementation :tongue:

allow_admin_mails would only stop bulk mail being sent, not notifications

There's no reason what we did (for our needs) couldn't be expanded to turn off notifications as well. :)

[troutlet]

Any chance of being able to view said script rather as reinvent the wheel? :smile: *cheeky*