Expired Licenses - Permissions

[connorhawke]

It seems that users with expired licenses can access areas that users that never purchased a license cannot access: e.g. Technical Support, Modifications, Marketplace. What else?

[TheSonic]

Hi,

yes, this was announced here:


"Access to Support Forums"

[connorhawke]

Thanks, the Support area being open makes sense. I hope that the Modifications and Marketplace areas are indefinitely accessible too - that would make sense for Contributors.

[bfarber]

We have opened up access as mentioned to clients with expired licenses. You can access most areas of the community now.

[connorhawke]

Looks like the Marketplace support forum and downloads became unavailable after the recent license structure changes.

[bfarber]

Looks like the Marketplace support forum became unavailable after the recent license structure changes.

It's because you are currently showing in the "Visitors" group. You may want to submit a ticket to have your account checked (or try logging out and back in first just to be certain). With the license changeover today, some minor hiccups are still being sorted out.