Just installed IP.Chat but it's not working

[b0x]

I just installed IP.Chat and I can log in to the chatroom, but the message 'Please wait while we load the chatroom...' doesn't disappear. Whenever I'm typing a message it just doesn't show. On the main forum page I can see that I'm in the chatroom. I also tried using IP.Chat with IE but I get the same issue.

In IE I noticed some script errors:

Webpage error details


User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0)

Timestamp: Wed, 6 Jan 2010 05:18:51 UTC



Message: 'ipb.chat.templates' is null or not an object

Line: 4067

Char: 2

Code: 0

URI: http://xxxx/index.php?app=ipchat



Message: Unterminated string constant

Line: 4741

Char: 57

Code: 0

URI: http://xxxx/index.php?app=ipchat



Message: Unterminated string constant

Line: 4744

Char: 57

Code: 0

URI: http://xxxx/index.php?app=ipchat

I just wanted to know if anyone has seen this before (before I open a ticket).

[b0x]

Typical case of user error. Using cp with the '-u' switch doesn't really help. One of the files it doesn't update is [...]/public/js/ips.chat.js. I'll give it another go a bit later. Can I just uninstall IP.Chat, copy all of the files over and the click the install link again?

[bfarber]

Yes

[b0x]

Thanks mate!